Information you provide
Name, country, city, email, phone number, organisation, subject, message and any other information included in an enquiry.
Privacy, dignity and trust
Privacy Policy
This notice explains how LABL GROUP EAST AFRICA LTD handles personal information collected through lablgroup.com and related website enquiries.
1. Who is responsible
LABL GROUP EAST AFRICA LTD is the controller of personal information collected through this website. It is a Kenyan private company registered under number PVT-PJU92LB. Our principal operating locations are Voi, Taita Taveta County, and Westlands, Nairobi, Kenya. Privacy enquiries may be sent to info@lablgroup.com.
Labl Farms LTD and Labl Fashion LTD are independent operating companies. Where one of them collects personal information directly through its own website or operations, its own notice and responsibilities may apply.
2. Information we may collect
Technical information
IP address, device and browser information, pages viewed, referral source, approximate location, timestamps and security or diagnostic records.
Consent information
Your analytics and advertising choices, the date of the choice and the consent preference stored on your device.
3. Why we use information
We may use personal information to respond to enquiries; identify the appropriate operating team or partner; assess business, farmer, research, employment, investment or partnership interest; maintain website security; prevent misuse; improve website content and performance; meet legal obligations; and establish, exercise or defend legal claims.
4. Legal bases
Depending on the context and applicable law, processing may be based on your consent, steps requested before entering a contract, performance of a contract, compliance with a legal obligation, or legitimate interests such as responding to genuine enquiries, protecting the website and improving services. Where consent is the basis, it may be withdrawn without affecting earlier lawful processing.
5. Cookies, analytics and advertising
Optional analytics and advertising storage is denied by default. Google Consent Mode v2 updates relevant signals only after a visitor makes a choice. See the Cookie Policy and use “Cookie choices” in the footer to change a preference.
6. Who may receive information
Access is limited to authorised Labl personnel and, where necessary, the relevant operating company, programme partner or service provider. Providers may support hosting, email, security, analytics, professional advice or technology operations. Information is not sold. A disclosure may also occur where required by law, a regulator, court process, safety need or corporate transaction subject to appropriate safeguards.
7. International transfers
Website, email, analytics or partner services may process information outside Kenya or the European Economic Area. Where cross-border transfer rules apply, Labl will use an available lawful transfer mechanism and reasonable contractual, organisational or technical safeguards appropriate to the information and risk.
8. Retention
Information is kept only as long as reasonably necessary for the purpose collected, applicable legal or contractual periods, dispute management and security. Routine enquiries are periodically reviewed and deleted or anonymised when no longer needed. Consent preferences are generally retained for up to 180 days unless refreshed or deleted from the browser.
9. Security
Reasonable controls may include access restriction, authentication, secure transmission, backups, monitoring, staff confidentiality and supplier controls. No internet service can guarantee absolute security. Please avoid sending sensitive information that is not necessary for the enquiry.
10. Your choices and rights
Subject to applicable law and lawful limitations, you may ask to be informed, access your information, correct inaccurate information, object to or restrict processing, request deletion, receive portable data, withdraw consent, or complain to a competent regulator. We may request information needed to verify identity before acting on a request.
Kenyan residents may contact the Office of the Data Protection Commissioner ↗. EEA residents may also contact the data-protection authority in their country.
11. Children
This general corporate website is not directed to children and does not knowingly seek children’s personal information through the enquiry form. Programmes involving minors must use separate safeguarding, consent and privacy procedures.
12. External websites
Links to Labl Farms, Labl Fashion, Crostar Energy, partners and social-media platforms lead to websites with their own practices. Review their notices before providing information directly to them.
13. Updates and contact
We may update this notice when operations, services or legal requirements change. Material changes will be reflected by a revised effective date. Send questions or rights requests to info@lablgroup.com.